Shipping policy
📦 SHIPPING POLICY — NOIRÈVE
At NOIRÈVE, we aim to deliver a smooth and reliable shopping experience. This Shipping Policy outlines how and when your order will be processed and delivered.
1. Order Processing Time
All orders are processed within 2–4 business days (Monday–Friday).
During high-volume periods (sales, holidays, or restocks), processing may take up to 5 business days.
Once your order has been shipped, you will receive a confirmation email with tracking details.
2. Shipping Times
Estimated delivery times from the moment your order is shipped:
Europe (EU)
5–12 business days
United Kingdom (UK)
12–14 business days
United States & Canada
7–15 business days
Rest of the world
10–20 business days
Please note that shipping times are estimates and may vary due to factors beyond our control, such as customs processing, carrier delays, or high demand periods.
In some cases, deliveries to the United Kingdom may take slightly longer due to customs procedures.
3. Shipping Costs
Europe (EU)
FREE Shipping
United States & Canada
Standard Shipping: €9.99
FREE Shipping on orders over €150
Rest of the world
Shipping costs are calculated at checkout based on your location.
All prices are displayed in your local currency at checkout.
4. Tracking
All orders include tracking.
You will receive your tracking link by email once your order has been dispatched.
Please note that tracking updates may take 24–72 hours to appear after the parcel has been handed to the carrier.
5. Delivery Issues
If a delivery attempt is unsuccessful, the courier may:
- Attempt redelivery
- Hold the parcel at a local pickup point
- Return the parcel to the sender
If your order is delayed, lost, or you experience any issues, please contact us at:
We aim to respond within 24–48 hours.
6. Customs & Duties
Orders within the European Union do not incur additional customs fees.
Orders shipped outside the EU may be subject to customs duties, taxes, or import fees depending on local regulations. These charges are the responsibility of the customer.
7. Incorrect Address Disclaimer
Please ensure that all shipping details are correct at checkout.
If an incorrect address is provided and the parcel cannot be delivered, NOIRÈVE is not responsible for replacement or refund until the package is returned to us.